My Mother had a worst experience with AA flight.my Mother is 81 yrs.old Girl who will not discuss English.We asked for wheelchair assistance because of her arthritis and also a language challenge.We experienced reconfirmed out request before her departure and a few days just before all together four occasions.At DFW airport she necessary to modify airplane.She received off the aircraft and was instructed to look forward to a wheelchair help.Right after waiting long time no person arrived to help her.Due to not obtaining a wheelchair guidance by the due date she skipped her connecting plane to N.J.By some means she handle to obtain a aircraft but not right until future morning.Agent was helping her to help make an arrangement for her to remain right away in the Airport.
Walberg modified my seats.I feel the personnel inUS air may be very rude And that i don’t desire to journey any longer
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To whom it may well problem. I used to be very disappointed with the customer service that was furnished by among the list of flight attendants. (Flt. no. 408 from DCA to PHX) Extremely Impolite and UNPROFESSIONAL) Undoubtedly not as polite because the video clips that happen to be revealed before the flight leaves. She should have remaining her Perspective in your own home due to the fact I wasn't the only real passenger on this flight that experience her wrath. The flight attendants name is Cher. I used to be traveling in an exceptionally large group on business enterprise and will definitely Imagine two times about utilizing your airlines. The guide flight attendant was really apologetic having said that This could not have occurred to start with.
I acquired the underneath reaction from American Airlines after I refused their present of the $twenty five.00 travel voucher for horrendous service. My responses have been posted on This website Nonetheless they have been removed. Their inadequate service Price tag me time and expense, which I can't get back again and so they think $25.
As a company, you might have stepped way site outside of line taking a general public posture on this. Even so the position you’ve taken proficiently favors “discrimination†against all other folks who are entitled towards the Exclusive protecting provisions savored by a privileged minority.
I flew on American airlines for The 1st time and very last. our luggage was broken with black grease on it big hunks out of your handles and wheels. your plane was filthy and really unpleasant. the flight crew wasn't pleasant in the least. My granddaughter was with me and it is about 6ft tall no room for her legs and particular person laid back in her seat and she or he could not transfer whatsoever in her seat.
We want a published verification from American Airways to procedure our cruise coverage assert. Stating the circumstances of delays within the day we traveled to board our ship.
Please Be aware, [American Airways does reserve the correct to request birth records for passengers underneath the age of two many years].
Ps I also mailed a grievance to AA by means of their wed site and tried to resolve this issue And that i in no way acquired a response. Just An additional fictitious recreation furnished you by American
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Their service has long been horrendous. Just after I did not catch a connecting flight to my grandmother’s funeral simply because they only had one mechanic in your complete airport, they agreed to buy my hotel costs. However, it took them 3 months to acquire back again to me, and by the time I obtained the Check out, it had already been cancelled.
I'm emailing this remark to you personally to ensure that AA may possibly superior be able to inspire personnel being extra courteous when things go wrong.Buyer service will make this kind of variance for the people using your service.
Remember to check into this so other passengers won’t have the same practical experience…..I would love a reply from You furthermore may..